Privacy Policy

Flowtech Industrial Service LTD is committed to protecting your privacy. This policy explains what information we collect, how we use it and your rights when you contact us about commercial, industrial or domestic plumbing services across the UK.

Information We Collect

When you enquire about our commercial plumbing, industrial plumbing, retail fit-out plumbing, pipework, plant room, washroom, heating, mechanical service, chlorination or domestic plumbing and heating services, we may collect your name, company name, email address, phone number, project location and project details. We also collect limited technical information such as the pages you visit and how you found our website.

How We Use Your Information

We use the information you provide to respond to your enquiry, prepare quotations, deliver agreed plumbing and mechanical works, and communicate with you about your project. We may also use it to meet our legal, insurance and record-keeping obligations.

Sharing Your Information

We do not sell your personal data. We only share information with suppliers, subcontractors or third parties where necessary to deliver a specific project or meet a legal obligation. Any processor we use is engaged under appropriate terms.

Data Retention

We retain your enquiry and project information only for as long as necessary to respond to your enquiry, complete any agreed works and comply with legal, tax and insurance record-keeping requirements.

Your Rights

You have the right to access, correct or request deletion of your personal data, and to object to certain processing. To exercise any of these rights, contact us using the details below.

Contact Us About Privacy

If you have any questions about this privacy policy or wish to make a request regarding your personal data, please contact Flowtech Industrial Service LTD:

Privacy Policy — Frequently Asked Questions

Answers to common questions about how Flowtech Industrial Service LTD handles your personal information when you enquire about commercial, industrial and domestic plumbing services across the UK.